• Susan L. Hess, LCSW-IL

    Trauma Informed Educational Speaker and Trainer

Susan L. Hess, MSW/LCSW-IL

Susan L. Hess is a recognized expert, advocate and trainer in the areas of Trauma Informed Care and intimate partner violence prevention and intervention. In 2013 the City of Los Angeles Domestic Violence Task Force presented her with the distinguished Dr. Marjorie Braude Award for collaborative innovations serving victims of domestic violence. Hess is an educator who provides expert training and consultations to professionals and paraprofessionals in higher education, medical, social service, the military and in legal fields. Hess is presently launching the Los Angeles Trauma Informed Care Task Force to promote comprehensive approaches that mitigate the impact of trauma on individuals and communities. An adjunct assistant professor at USC School of Social Work Lecturer, Hess earned an MSW from USC, is a Licensed Clinical Social Worker in the state of Illinois and Hess is a Certified Teacher in Nonviolent Education and Parenting.

Trauma Informed Care (TIC)

Trauma informed care (TIC) is a paradigm shift and essentially seeks to do no additional harm through the provision of services to participants who have experienced trauma. The TIC approach provides a foundation for service provision that ensures all participants are provided with respect, choice, autonomy, and that the service provider works in partnership to develop a service plan that best fits their needs and the needs of their family. The TIC approach ensures that practitioners have a basic understanding of trauma and its effects and encourages flexibility and adaptability to the needs of each individual and family being served.   The Substance Abuse and Mental Health Services Administration’s, National Center on Trauma Informed Care describes the paradigm shift in service provision from one that asks “What’s wrong with you?” to one that seeks to understand: “What happened to you?” (www.samhsa.gov/nctic).

  • Relationships matter: the currency for systemic change was trust, and trust comes through forming healthy working relationships. People, not programs, change people.Perry”

  • Health is a state of complete physical, mental and social well-being and not merely the absence of disease or infirmity.WHO

  • We cannot change history, but we can at least try to do our best, now and in the future, to promote peace.”Phuc”

  • Violence begets violence – nonviolence begets nonviolence. Nonviolence never fails to work to make human life somewhere somewhat better.”Nagler”

  • If we want a culture based on caring and meaning, we have to envision it and begin building it ourselves.”Greven”




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